Alex Hamberger got sick back in March at the same time he was going to visit his six-month-old niece Mia, WIVB reported. This was no pathetic little cold; Hamberger came down with a Haemophilus Influenzae bacterial infection, which sounds bad and is, apparently.
Consequently, Hamberger had to reschedule his trip from New York to Kansas and you know what that means: airline fees. Instead of suffering through disease and a $200 charge to change his flights, Hamberger sent a letter—a literal paper letter—to American Airlines. It's a good letter, that Mashable snagged a full copy of.
American Airlines Customer Relations
4000 E. Sky Harbor Boulevard
Phoenix, AZ 85034
Dear Most Kind and Benevolent American Airlines Customer Service Staff Member,
I write to you with the hopes that you may take mercy on me and afford a little sympathy for this flyer who was taken quite ill and had to postpone his trip to see his beloved niece.