This "Customer Service PSA" is mandatory viewing for all Boomers and retail workers.

This "Customer Service PSA" is mandatory viewing for all Boomers and retail workers.
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Animator Joren Cull hits the nail on the head with this YouTube short highlighting absurdities that anyone who's ever worked in customer service knows to be true. Cull directs his cartoon at Baby Boomers specifically, because that special knack for administering torrents of entitled and helpless complaining until a flustered employee gives you a 2% discount on old milk is something that comes with age. Also, they were the "Me Generation" decades before they announced that, on second thought, Millennials were.

But whether you're a Boomer or a Millennial, it's a safe rule of thumb to never, ever be the "I'd like to speak to the manager immediately" person (y'know except in the rare case that it's actually warranted).

Related: Dear customers who start shopping five minutes before closing time: everyone hates you. 

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