Animator Joren Cull hits the nail on the head with this YouTube short highlighting absurdities that anyone who's ever worked in customer service knows to be true. Cull directs his cartoon at Baby Boomers specifically, because that special knack for administering torrents of entitled and helpless complaining until a flustered employee gives you a 2% discount on old milk is something that comes with age. Also, they were the "Me Generation" decades before they announced that, on second thought, Millennials were.

Sources: Joren Cull