Yeah, sure your name is "David."
Most of the time, dealing with customer service is super annoying. The chat version is even worse, as it usually quickly becomes evident you're talking to some robot that doesn't give a damn about quality assurance. But in this case, a Netflix chat changes from quick consult to dating advice column. David the Netflix guy could give Dear Prudence a run for her money with his no-nonsense tips for soothing a hurt girlfriend's feelings.
Here's how it played out:
(by Shira Rachel Danan)