It seems, increasingly, that airplanes are the worst places to be. This morning, news broke that a new shocking and upsetting incident occurred between an American Airlines employee and a passenger on a flight from San Francisco to Dallas. That means American Airlines has joined the ranks of United and Delta, both of whom have had numerous employee incidents that outraged the public and went viral over the last few months. (Though flying Spirit on a good day is always pretty demeaning, too.)
In the video, a woman can be seen hysterically sobbing. The clip was taken by passenger Surain Adyanthaya, The Daily Mail reports, who said he started taking recording the incident after a flight attendant "violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby." Adyanthaya's video, which was uploaded to Facebook yesterday evening, has already been viewed more than 976K times.
After the woman's stroller was reportedly taken from her violently, a passenger comes to the front of the plane to demand the name of the employee who did so, who had left the plane at that point. It's clear that other passengers found the incident jarring enough to stand up for the sobbing woman as well as begin recording it. Then, we see the flight attendant reenter the plane. At that point, as Adyanthaya explains, "he tried to fight a passenger who stood up for her." The man who initially had got up to ask the name of the flight attendant had returned to his seat, but he got up again when the flight attendant re-boarded the plane. The two men are standing very close to each other when you can hear the flight attendant provoke the passenger by saying "hit me" multiple times.
Ultimately, Adyanthaya says, the woman was escorted off the plane, while the flight attendant was allowed to remain. Apparently the mom also asked for an apology and the airline declined. How many of these incidents do we need to hear about before we all decide that flying isn't worth it? Well, that's part of the problem. There's not much of a way around flying, unless you have plenty of time on your hands to Oregon Trail your way across the country. Which means the airlines have us trapped and willing to subject ourselves to their poor treatment. Ugh. The Daily Mail reports that the flight attendant has been suspended during the investigation of the incident. You can watch the video taken by Adyanthaya here: