So naturally, she tweeted at customer service hoping they could help her resolve the issue.
@OfficialPLT just wondering why your top won't fit over my head," she wrote.
"I thought I either ordered something from the kids section or I have an overly large head," she told BuzzFeed News. Turns out, her head is normal. It's the shirt that is not.
Because after Skuce's hilarious tweet began to go viral, another woman shared that she'd had the same experience with the same crop top:
Nary a head in sight can fit in to this crop top!
THERE ARE SO MANY WOMEN TRAPPED IN THE CROP TOP.
And it's not just happening in the UK. This crop top is trapping women's heads internationally.
Skuce told BuzzFeed News that customer reps for the company direct messaged her on Twitter, offering her a full refund for the crop top and a "25% off discount code" for a future purchase.
PrettyLittleThing has since removed the crop top from the store's website and they are sorry.
Very, very sorry.
Honestly, they have nothing to be sorry for. This is the most joy we have experienced all day.