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Kafka may not have been familiar with what a trip to the Apple store entails, but this incident could've been a subplot in The Trial.

In August, Peggy Bush's husband David died from lung cancer. As Bush told the CBC, she was able to gain access to pensions, benefits, and "all kinds of things from the federal government," but then she ran into a seemingly simpler problem. The 72-year-old did not know and could not figure out the Apple ID password for her and her husband's joint account, which her iPad was suddenly requesting. Bush, who merely wanted to play a card game she'd previously purchased, enlisted her daughter Donna to help her talk to Apple.

Sources: CBC