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29 people who work in customer service share stories of customers from hell.

29 people who work in customer service share stories of customers from hell.

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Food delivery drivers and food service workers are more essential than ever right now to helping keep Americans fed, and fueling the economy. But that doesn't mean they're always being given the respect they deserve. Unfortunately, customer service workers are treated abysmally in this country—they're underpaid, under-tipped, and often disrespected and straight-up harassed by customers. A recent viral Twitter thread serves as an infuriating reminder that this problem is not getting any better during the pandemic.

A guy who works for GrubHub shared a nightmarish text exchange he had with a customer who got angry about their order and took it out on the delivery driver.

This exchange should make anyone with a shred of human decency want to grind their teeth in rage. And it's not even a rare experience for people who work in this industry.

Sources: Twitter
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