A lot of blood, sweat and tears goes into the making of fast food. Sometimes literally—though we try not to think too much about that. It's easy to forget that while you impatiently wait up to 3 minutes for your burger and fries to arrive, people are working their butts off behind-the-scenes to make everything arrive as quickly as promised. Working in fast food is not for the faint-of-heart or the thin-skinned, and these people deserve to earn way more than minimum wage.
1.) From blatently_blunt:
I worked at Starbucks and a woman ordered her coffee at 140 degrees in the drive thru. She walks back in the cafe after pulling out and complains that her coffee was 139 degrees because she has a thermometer in her car and she demands it be remade. I laughed at her and asked if she was joking and she demanded to see my manager. My manager remade it but I didn’t get in any trouble. She was ridiculous but Starbucks’ policy is to remake anything if a customer asks for it.
Another time there was a long wait during rush hour in the morning and I apologized to a guy that it was taking a long time to get his white mocha to him. He glared at me and yelled, “you don’t really mean you’re sorry!” and refused to be cordial. He continued to look at me with disdain for the next few minutes. It made me super sad at the time. I really was sorry! Asshole. I learned not to be affected by sh*tty people so much as I got older.