Working in a drive-thru means interacting with hundreds of people every day. People are usually fine, but you'll get a nasty person among hundreds of people. All you can do is fake a smile and do your best to fulfill their order.
They write:
I work at 'Mendy's' Drive-Thru. There have been many changes lately that frustrate the customers and the employees. It's like a beautiful waterfall that is running directly over the front of your face, making your lower lip come down. Making you look weird and ugly, and you can't breathe because of the constant water flow. It seems like it could be something good, but it all depends on where you're standing. The drive-thru people are standing at the worst possible spot, pummeled by beautiful water.
A lady orders three 'Baggy Bags' (which has got to be one of the funniest wrong names for our products since that time a guy called the 'Bakonator' A 'Terminator'). I ask her which ones (we have three options). She says, 'A BAGGY BAG, you know the only one you have!!!!???'