Waiting tables means you interact with all types of people all day long. Generally, you'll come across families, business people, and occasionally the rudest people in the world. You can tell a lot from how a person treats a service worker; the people who treat them poorly will have bad personalities 100% of the time.
They write:
I used to work at a Tex-Mex restaurant, which charges like $12 for a taco. I had a customer come in and ask for two gluten-free, cheese-free, and vegan quesadillas. I told her everything we usually put on it, and she said no. So, all she wanted was our gluten-free wrap with lettuce and tomato.
Okay, that is fine, but if I put this like that into the system, it will be $12 apiece. I can get you a lettuce wrap with tomato, which will cost $2.25. I was even going to heat it a little (the bread) for her. I tried to explain this to her twice, and she interrupted me and said, 'I know what I want. I want the quesadilla this way, and if you can't understand this, then go to the manager.'
So I understood her, made it the way she wanted, and brought it out. She gave me a smirk and said, 'See, I knew you could do it!' That made my blood boil, and I was shocked that she was so dense. Once the bill came, she grabbed it, and before I could walk away, she yelled, 'Um, excuse me' so loud the surrounding tables all stopped.
I asked, 'Yes, mam, what can I help you with?' She says, 'Why the hell is it $24 for my two quesadillas.' I gently told her, 'Because the menu price is $12 each.' She says, 'Yeah, but I didn't get any of the included items. 'To which I say, 'yes, but you ordered two quesadillas.
Therefore that is what you got charged.' She spoke to the manager, who sided with me, and the lady paid her bill (the full $24 for those quesadillas). I did not, however, get a tip.
Hiseworns says:
*Insists it be a Quesadilla
*Doesn't want cheese
Good grief.
MrFoxManBoy says:
You were never going to get a tip. You should have called her bluff from go and got your manager the first time she wanted to be a dick. 'Ma’am. You are correct I don’t understand what you want. Let me go get my manager.' Don’t break yourself for these idiots.
Brittanicus1 says:
I order burgers without the bun all the time. Gluten messes me up something fierce if I get too much at any given time. No sense wasting the bun, in my opinion. I worked as a cook in a restaurant during college. Used to get cheesesteak orders all the time without the bun. You'd be surprised how little food it looks without the bun, and we'd get complaints that I was 'shorting' their steak. B*tch, it comes in a pre-formed 'steak patty', I gave you the exact same amount as everyone else.
I'd put my life savings on that lady having a bad personality.