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"I think I'm falling in love with you." (via)

As a couple of recent stories involving Comcast have made clear, to say customer service agents have a bad reputation is like saying cavities aren't beloved. People don't like dealing with them for one reason: if you're calling them, you're already unhappy, and their job is to convince you that suffering is a part of life and that your path to true happiness somehow involves a more expensive package.

Being on the receiving end of those calls must be a tough gig. Especially when the person you're dealing with is not the actual source of any problems, just the poor soul whose job it is to act as a human shield for a faceless conglomerate feasting on humanity one dollar at a time.