A disagreement over a damaged pillow quickly turned into a struggle over hate speech.

Byron Batista, who may or may not be dressed as Chewbacca. (via Byron Batista)

Byron Batista, 48, is a wig designer and wardrobe supervisor who lives in Los Angeles. Last January, he brought some throw pillows to Rosali Cleaners, a leather specialist in North Hollywood, to have them cleaned. When he picked them up, he noticed one was severely torn (good thing he didn't trust them with his Chewbacca suit!) He asked the owner for a refund, which is when things got crazy.

The owner, Rosali, refused the refund, and an argument ensued. She began screaming obscenities at Batista, who described the experience to The Huffington Post:

Sources: The Huffington Post