Usually retail employees are paid very little to do a whole lot of manual and emotional labor. Customers turn into toddlers, piles of clothes get toppled over to the floor, with reckless abandon, and power-trip managers will lose their sanity at any given moment.
If you made it out of retail hell, nobody really can relate to what you've seen if they've been lucky enough to avoid customer service entirely. Watching one entitled, angry person in a clothing store can send you right back to being berated for not having the right $200 wrinkle cream in stock. It's ok, you're safe now!
So, when a recent Reddit user asked, "Redditors who work or have worked in retail, what's your "I'm about to lose my sh*t" moment you had with a customer?" people were definitely ready to share their tales of the trenches.