While smiling and nodding as a frustrated customer blames you for a national company return policy is unfortunately part of the job, it doesn't stop customer service employees from brutally roasting whiny customers with their co-workers in the back room. Sorry about your missing side of ranch dressing, ma'am, but is this truly a "life or death" situation, because your toddler is currently making a ketchup mural on the booth and I need to get back to work?
Being a polite and respectful consumer, remembering that everyone behind a Yelp page is a human, and having a little perspective when your 2% loyalty discount coupon from 2006 doesn't work anymore is important. So, when a recent Reddit user asked, "Customer service people, what’s the dumbest thing a customer has gone out of their way to complain about?" people were ready to share their horror stories from the land of "Karens."