Working in customer service means you interface with the good, the bad, and the ugly of customers. It's equal parts baffling and depressing to realize just how many adults wander around the world with a bloated sense of entitlement and a shrunken sense of empathy.
While most customers fall into the middle ground neutral space that is neither amazing or awful, the infamous ones live on forever in nightmarish flashbacks.
In order to gain some catharsis from their suffering, people who have worked customer service jumped on a Reddit thread to share stories of their most infamous customers.
I was working at a bottlo with a high amount of theft. I was on registers for the day, and we can view the security footage from the computer next to our register. A dodgy looking guy came in and headed straight for spirits. Since I was on registers, I couldn't follow him, so I watched him on camera, and surprise, surprise, he shoved a bottle of Bundaberg down his pants. I called on the loudspeaker: "attention all customers - can the man who just put a bottle of rum down his pants please put it back and leave the store? You are on camera."