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27 of the most ridiculous demands customers have asked retail and restaurant workers.

27 of the most ridiculous demands customers have asked retail and restaurant workers.

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Working in customer service can quickly turn any friendly, sane person into a stranger-fearing hermit.

Magic happens when people enter a store or a restaurant that makes them suddenly forget manners, human decency and basic empathy. People who are otherwise normal become entitled, 3-headed wolf monsters and their only goal is to "speak to a manager" about a 3 dollar expired coupon. Shout out to the man who stormed out of the cosmetics store I worked at because his wife could smell his girlfriend's hair products on him...

If your job doesn't force you to smile and nod in an apron while a mom screams at you in front of her three scared kids, consider yourself very lucky to have found a job that maintains your faith in humanity. The art of customer service is not that the customer is always right, because 99% of the time, they're incredibly, embarrassingly wrong. Protecting your sanity while working in customer service requires the skills of pretending to agree with madness, deflecting blame, and crisis management.

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