Despite what managers have said over the years, the customer isn't always right. There are unfortunately times when the customer leverages their position to act entitled or make straight-up false accusations, and when they get called out it's a beautiful sight.
Few websites concentrate more awful customers than Yelp, the true epicenter of people who cannot finish their day without complaining about the consistency of an $8 sandwich. For the most part, businesses have to take the criticism hurled at them by customers, and some businesses deserve it.
Recently, a beleaguered customer using the alias "George B." posted a scathing indictment of the Kansas-based business Blade & Timber, an axe-throwing facility that also serves drinks.
Terrible experience at Blade and Timber. Employee, Jordan, treated my party terribly. Was monitoring and staring at us throughout our hour time slot. Would not give us our preferred experience. Then proceeded to make us leave the premises because my friend was Hispanic.