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Restaurant owner pens brutal comeback to 'bully' customer who left 2-star review.

Restaurant owner pens brutal comeback to 'bully' customer who left 2-star review.

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Every restaurant owner knows that online review forums are a space where reputations get decimated. While plenty of people log on to give high star ratings and positive affirmations, the customers most drawn to review sites tend to be nit-picky and sometimes downright vindictive.

Of course, even the most well-run restaurant can benefit from constructive critique, but that's far different than malicious or dishonest rants. For this reason, Gary Usher, who runs the Sticky Walnut, decided to shut down a two-star review of his high-end restaurant on TripAdvisor.

The review, which was penned by someone named Rob V, applauded the restaurant for good food, but claimed the customer service was lacking.

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