There is a lot to be said about the prison system in the United States. Firstly, the concept of putting people in cages will never feel normal, regardless of the reasons. Also, the people that end up in prison versus the people who commit crimes in this country tend to bisect when it comes to factors of race and class.
However, since I neither work within the system, nor have all of the stats handy for a long-winded essay about the racist ills of the prison industrial complex - I'll leave my soapbox at this: the prison system is complicated, and inmates are complex human beings with stories fanning far outside the mainstream narratives.
That being said, it's always refreshing to hear stories that actually humanize inmates and show nuanced interactions vs. horror stories that confirm stereotypes about people in prison.