If you've ever worked in the service industry, you're probably familiar with the feeling of your life flashing before your eyes as you conjur up the strength to force a fake smile while a customer screams at you because the chef gave them dressing mixed into their salad rather than on the side. Having a little empathy for the fact that most people are just doing their jobs and trying to get through their shifts can go a long way, and it's important to take a deep breath and a bite of your food before you leave a 5 paragraph swear-riddled rant on Yelp. If you're truly unhappy with a service industry worker's performance or attitude, the best thing to do is voice your frustrations to them directly, rather than passive aggressively complaining in a public online review. Costing someone their job and leaving them potentially unable to pay bills because you waited a little bit longer than you expected for your third free refill of soda is an immature and cold choice .