Customer complains to Amazon, finds 10 inches of payback in his shopping cart.

Customer complains to Amazon, finds 10 inches of payback in his shopping cart.
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In October 2015, an Amazon.de shopper living in Ireland found a very curious item in his checkout bin after filing a customer complaint about an order. The shopper, Pedro, ordered a textbook but received the incorrect edition. When he contacted customer service, they took a few days trying to locate the current edition of the book, and were unable to do so. He received a full refund, but had wasted a lot of time due to Amazon's errors and still didn't have the book he needed.

After he received the refund, he left negative feedback on a customer satisfaction survey. The next time he opened Amazon, there was a new item in his checkout bin. Specifically, it was "The Hulk 10.25-inch Huge Dong Black." It seems that one of the customer service reps that handled Pedro's case decided to stick it to him and be a huge dick about it. Worst of all, it wasn't a classy dildo that you can use to inter someone's ashes. Here's Pedro's cart that shows the previously ordered book and newly added hulk dong:

Here's a closeup:

That supposedly black dildo is clearly pink. Amazon can't get anything right! Pedro made certain to note that he has a good sense of humor, and is not offended by the sight of a dildo:

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If my best friend did it to me while I wasn't watching, of course I would find it funny. I'm not a prude.

The issue was that he opened Amazon at work:

The problem is, I was at the office, in an open space, with people behind me. A guy and two girls were sitting by me when I opened up Amazon and they saw the contents of my shopping basket.

That is a problem. Nothing makes it sound like someone totally ordered a dildo than to hear them explain it by saying a vengeful Amazon rep must've placed it in their cart. That's the oldest excuse in the book. It also makes Pedro susceptible to classic office pranks, like putting a 10-inch dildo in someone's coffee mug.

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Pedro defended his office honor by speaking with a head of Amazon customer service, and was ultimately given a €100 voucher. That's almost enough for two hulk dongs! It's unclear if Amazon was ever able to identify the dildo bandit amidst their ranks. Hopefully Pedro can buy himself something nice and stop getting teased at work.

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