In the Canadian town of Lethbridge, not far from the Montana border, there's a store called Whitbie's Fish 'n Chips that had "absolutely terrible" sales until a few days ago, when a hungover customer named Colin Ross turned their fate around. By making a post on Facebook.
Colin Ross told the Calgary Eyeopener that he had "had a few drinks the night before and I was feeling like some grease," when he drove past Whitbie's and decided some fried cod and French fries was exactly what he needed. Realizing he was alone in the restaurant, he asked the the 70-year-old owner, John McMillan, how business was, and discovered McMillan couldn't afford to pay himself anymore after his staff.
After ordering a big meal for himself, he wasn't just depressed but surprised the business was struggling, because it was delicious. "I just seen a really good establishment with really good food that deserved a lineup through the door," said Ross. So, he told McMillan he would help.
"He says, 'I've got 2,000 friends on Facebook,'" McMillan recounted. At first, McMillan didn't think much of it, because he's "not into a lot of computer stuff." Three days later, McMillan has had to hire family and friends to fry cod around the clock to keep up with the non-stop demand. "Our business has just gone right through the roof to the point where, you know, we've got people waiting an hour and a half to an hour and three quarters for their dinner," said the overjoyed owner.
McMillan attributed the turnaround not just to Facebook and Ross, but to the helping nature of the community. "Calgary had their flood. Fort McMurray had their fire and a little fish and chip shop in Lethbridge had its problem. The people of Alberta just come together. This is the greatest province and the greatest country. It's just so good to live here."
So the next time someone tells you nothing ever gets done on Facebook, point them to Whitbie's Fish 'n Chips.