Paige Yore, a Colorado resident who gives off hardcore youth group leader vibes, posted a video Friday detailing a sad, touching encounter she had with an employee at her local Walmart. The story goes like this: She was waiting in a long line at a crowded Walmart. The 16-year-old cashier was having a hard time doing his job. A woman in front of Yore started yelling at him, telling him to hurry up. Yore helped the woman bag her items just to calm her down and get her to leave sooner, but then the woman's card got declined. She started yelling at the boy even more, at which point, Yore stepped in to defend him.
The young kid then burst into tears, hugged Yore, and explained to her that his mother committed suicide that morning. He had to report to work anyway because he can't afford to pay his bills. Then Yore started crying as well, and reassured him that it will all be okay. The lady was humiliated. Yore gave the boy all the money in her purse before leaving the store.
Yore posted the video to YouTube where it got over 25 million views, and she also posted it to Facebook, where it got over 900,000 shares. Walmart's response? The story's a lie.
Colorado based news organization KRDO asked Walmart's media relations department about the video after it went viral, and they said it was b/s:
In response to an inquiry by KRDO NewsChannel 13, Walmart said Monday that a viral video isn't accurate.
"This is not true," a media relations representative said by phone.
Walmart says it reviewed surveillance video from the store and found no evidence that there was ever any yelling, no evidence that the cashier and the woman hugged and no evidence that the woman gave the cashier money.
The representative says that Walmart has spoken with the cashier and that his mother is alive. The representative says the cashier doesn't know what the woman who posted the video is talking about.
The Walmart spokesperson said there was some tension between the cashier and the customer in front of the woman who posted the video because of a language barrier, but that none of details in the Facebook video are true.
Yore stuck by her story on Monday night. She said she visited every Walmart in Pueblo Sunday to try to find the cashier, but didn't have any success. She said she would still like to try to find him and help him.
Walmart said it would not release the surveillance video that captured the encounter. A spokesperson said video is only released to law enforcement.
Paige then did an interview with KRDO, calling b/s on Walmart's calling b/s. She claimed that she just wanted to spread the "power of love" and the "power of God." She said she wasn't doing it for the attention and just wants to "change lives" with her motivational video channel. Here's an excerpt from that interview (the full interview can be found here):
It's a tough call trying to figure out what happened. On one hand, Yore's story is kind of a humblebrag, and she says herself that she wants to help people with her YouTube channel, which this is great promotion for. On the other hand, Walmart hasn't released the surveillance footage, so we can't know what really happened. Plus the difficult lives of Walmart employees are well-documented, so Walmart could be attempting to discredit Yore for PR purposes.
We may never know what really happened.